“There has never been a better time to get involved in your local community,” says Rob Drum. Having been a Harrisburg resident for the past 22 years, he has seen both the highlights and the pitfalls our community has endured.
Rob has been a Help Desk Specialist for Centurylink for over nine years. One of the things he enjoys most about his job, is that it gives him the opportunity to reach out and aid people every day with their computer problems. Not only does he enjoy the challenge of problem solving, but he states “The satisfaction you receive when you help someone who is frustrated, and then hear that frustration melt away as you resolve their issue, is a reward you can't put a price tag on.”
Rob is hoping to fill one of the four vacant seats coming up for election this year. Lack of leadership is the reason he gives when asked why he decided to run. “One thing I have learned doing quality analysis reports, is you take ownership of your problems.” He explains, “Our customers don't care what caused the problem, they just want it fixed. Our residents deserve that same level of compassion and professionalism. We need to stop the finger pointing and start working together to get things done.”
As a youth, Rob was active in the Civil Air Patrol in Lebanon, PA. where he served as the Cadet Commander, and later as Training Officer. His involvement in Civil Air Patrol taught him at an early age the importance of engaging our youth.
“Times were different then,” he says, “but the message is the same. Our children thrive attention, and they will do anything they can to get it. It's vital we give them positive ways to fill that craving, or we will destroy both our community and it's future.” One of the main items on his agenda if elected, will be to promote youth oriented programs.